Pink Pink Wine Shop Hong Kong


Thank you for visiting Pink Pink Wine website. In these terms and conditions, the "Company" will mean Pink Pink Wine Ltd. Company and the "Customer" will mean any person, firm, company or body which places an order with the Company. By using the site or any part of it, you agree that you have read these terms and conditions and that you accept and agree to be bound by them.


1.    General

l   It is illegal to sell alcohol to people under the age of 18. By placing an order, the Customer confirms that he/she is 18 years old or above. The Customer shall ensure that no person shall use his/her login to purchase alcohol products and a person aged 18 or above (identification required) must be present to take delivery or delivery shall be withdrawn and attempted at another time agreed.

l   The Company shall make every effort to ensure that prices, details and sizes of products on this website are up to date. Prices are subject to change without prior notice and all orders are subject to Company's acceptance at its sole discretion and stock availability.

l   The Company shall make every effort to ensure products displayed on the website are in stock. If from time to time products become out of stock, the Company reserves the right to offer alternative product/s to the Customer of similar value and style.

l   All orders are subject to confirmation of final availability and Pink Pink Wine reserves the right to reject the order in the event that any of the products or services requested is unavailable. In the event that we are unable to fulfill any of the products or services in your order we will notify you by phone or email before your requested delivery date.


2. Registration
You are required to register before placing any order through this website. During the registration:

a.You must provide us with accurate, complete and up to date registration information;
b.You must safeguard your username and password;
c. You authorise us to assume that any person using the site with your username and password is either you or is authorised to act for you;

The Company has the absolute discretion to refuse registration of a potential customer and to terminate the registration of any customer for any reason whatsoever.
You must inform us immediately of any changes to the information that you provided so that we can communicate with you effectively.

3. Delivery Policy

l   Delivery service is not available if there is no authorised or legitimate unloading area within 50 meters of the delivery address.

l   Delivery service of four cases or more is only available to addresses when lift service is available. In the event of a lift breakdown we will make arrangements to deliver the goods at another time.

l   Delivery service will be suspended when typhoon signal No.8 or above or a black rain warning is hoisted. In this event customers will be contacted to re-schedule delivery time.

l   We reserve the right to charge an additional delivery fee if the recipient is not available to accept delivery at the nominated delivery time.

l   It is the responsibility of the customer to notify Pink Pink Wine immediately of any change to their delivery address.

4. Cancellation Policy
Once an order is submitted we are unable to change or cancel the order. Please ensure you input correct information for purchasing item, quantity, and delivery details when confirming online purchase. 

5. Wine Lounge Booking Policy
Pink Pink Wine’s wine lounge booking shall be made 14 days in advance to booking days. All reservation orders are subject to confirmation of final venue availability and Pink Pink Wine reserves the right to reject the order in the event that any of the products or services requested is unavailable.

6. Title
All risks in the products shall pass to the Customer upon delivery but Pink Pink Wine shall retain title in the products until full payment has been received.

7. Force Majeure
The Company shall not be liable for any delay or failure in its performance caused by or resulting from acts of God, fire, flood, accident, riot, war, government intervention, embargoes, strikes, labour difficulties, equipment failures, or any other causes beyond the control of Company.

These terms and conditions shall be governed by the laws of the Hong Kong Special Administrative Region, the People's Republic of China and the Customer and Pink Pink Wine agree to submit to the exclusive jurisdiction of the Hong Kong courts. Pink Pink Wine may revise these terms and conditions at any time without prior notice. If any dispute arises, Pink Pink Wine's determination shall be final.